An overview of RMS3, guidance on installing and logging into RMS3 for both Government mode and Contractor mode, and instructions for contractors creating a new RMS3 account.

• 00:11 - Introduction
• 00:32 - RMS 3.0 Overview
• 00:59 - Installing RMS 3.0 (GOV)
• 01:51 - Logging into RMS 3.0 (GOV)
• 02:24 - Installing RMS 3.0 (KTR)
• 02:44 - Creating a New Account
• 03:44 - Logging into RMS 3.0 (KTR)
• 04:43 - Summary

How to download and install DoD certificate information for use in RMS3.

• 00:11 - Introduction
• 00:18 - DoD Certification Information
• 00:35 - Installing DoD PKE
• 01:31 - Verifying Installed Certificates
• 01:54 - Summary

How to install RMS from the app portal using Government Furnished Equipment (GFE).

• 00:11 - Introduction
• 00:29 - Navigating to the App Portal
• 00:47 - Installing RMS
• 01:10 - Machine Verficiation
• 01:56 - Summary

How to reinstall the RMS3 application for government and contractor users.

How to troubleshoot common launcher update issues experienced by users.

• 00:00 - Introduction
• 00:14 - Correcting Disconnected Errors
• 00:48 - Correct RMS shortcut location
• 01:34 - Windows defender blocking RMS - admin privileges required
• 02:19 - Windows defender blocking RMS - no admin privileges required

How to select a different CAC authentication to use for logging to RMS

Guidance and instructions on requesting access to a district in RMS Government Mode.

An introduction into how to use RMS Contractor Mode

An overview of the May 2022 updates made to RMS password requirements and changes made to the Login screen.

How to create a new account and complete New User Registration.

Explains the process of clearing the RMS cache and provides guidance on when this may be necessary.

An overview of frequently asked questions regarding RMS Login, Contractor Mode, and Government Mode.

Explains where to find documentation relating to the RMS 3.0 application and where to submit support tickets.

Explains How to pin the RMS 3 Launcher to the Taskbar on the users local Windows machine.

Explains the options available for submitting a support ticket via the RMS application.